Refund Policy

This Refund Policy applies to purchases of the applications (“Apps”) developed and published by Fjellvarden AS (“Fjellvarden”, “we”, “us”, or “our”).

Our approach

We want you to be happy with your purchase. If an App does not work as described or you experience a problem we cannot resolve, we will do our best to make it right — including offering a refund where appropriate.

When you can request a refund

You may request a refund within 14 days of your purchase if the App does not function as described and we are unable to resolve the issue after you have contacted us for support.

Because our Apps are digital products delivered immediately, we are generally unable to offer refunds simply because you changed your mind after the App has worked as described — but we will always review each request fairly.

How to request a refund

To request a refund, contact us at hei@fjellvarden.no with your name and the email used for the purchase, your order or receipt number, and a short description of the issue. We aim to respond to all refund requests within a reasonable time.

How refunds are processed

Purchases are handled by our payment provider, Lemon Squeezy, who acts as the Merchant of Record. Approved refunds are issued through the same payment method used for the original purchase. The time it takes for the refund to appear depends on your bank or card provider.

Consumer rights

This policy does not affect any statutory rights you may have as a consumer under mandatory applicable law, including any right of withdrawal under Norwegian and EU consumer protection rules.

Contact

If you have any questions about this Refund Policy, please contact us at hei@fjellvarden.no.

Last updated: 2 June 2026